This is about the daily adventures of my family and daughter K who is 6 years old. She has been recently diagnosed with Autism in January 2011.
Monday, March 7, 2011
US Airways problem resolved :)
I got off of work today and called customer service back at US Airways. I got a wonderful rep named Donna who helped me. I told her I was a first time flier going to see my terminally ill Grandmother with my 6 year old daughter who has Autism. I explained the problem of the seats not being together and why K and I need to sit together on the plane. Well, she changed our seats with no problem and no charge. Easy as that ... now Frida from my first call I think needs to be retrained.
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